Support
A question, a bug or an idea? Write to me directly, I answer personally.
Frequently asked questions
How do I delete my account?
You can delete your Calorko account in two ways:
- In the app: Profile → Delete account.
- Without the app: email [email protected] from the address you use to sign in to Calorko, with the subject "Delete account". We delete the account and all its data within 30 days.
We delete your profile, meals, weights, plan and settings, any photos you chose to keep, and the link between your account and your purchases at RevenueCat. We keep nothing except what the law requires for purchases; Google Play keeps its own billing records.
Deleting your account doesn't cancel Pro: cancel it in Google Play so you aren't charged.
I bought Pro on another phone. How do I get it back?
On the new phone, use the same Google account you bought Pro with and tap "Restore purchases" in Profile.
The estimate is wrong. What should I do?
Drag the portion slider or edit an item on the result screen. If the app keeps getting a dish wrong, send me its name and I will add it to the table.
When do free scans reset?
Every day at midnight, your local time.
Can I get my data?
Yes, for free: in Profile, tap "Export data (CSV)" and you get your meals, items and weight in one spreadsheet.